Q Bend Limited (trading as Downsizr)
Company number: 16792208
Version 3.0
Last updated: 10 July 2026
Registered in England and Wales
Registered office: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
1.1 These Partner Terms form a binding agreement between you (the "Partner") and Q Bend Limited (company no. 16792208), trading as Downsizr ("we", "us", "Downsizr"), whose registered office is 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
1.2 By clicking to accept these Partner Terms, creating or continuing to operate a Partner account, or providing services via Downsizr, you confirm you have read, understood, and agree to be bound by:
(a) these Partner Terms;
(b) the Downsizr Terms of Service (the "Main Terms") – the consumer-facing agreement governing all Users – except that for B2B matters these Partner Terms prevail where inconsistent;
(c) the Privacy Policy; and
(d) any category-specific or feature-specific addenda we publish
1.3 If you are an individual accepting these Partner Terms on behalf of a business, you warrant that you have authority to bind that business. References to "you" include the business
1.4 You are a Trader. The consumer protections of the UK Consumer Rights Act 2015 and the California Consumers Legal Remedies Act (and equivalent state statutes) do not apply to this B2B relationship
In these Partner Terms, capitalised terms have the meanings given in the Main Terms unless defined below
"Category" means the service category in which the Partner is admitted (for example, local partner buyer, auction house, charity, disposal provider, logistics)
"Delayed Payout" means the payment arrangement under which funds paid by the paying party are collected and held by our payment processor (Stripe) and released to the receiving party's Stripe-connected account only when a contractually defined trigger occurs (for example, collection confirmed or delivery confirmed). Downsizr does not itself hold those funds, and a completed release may be reversed (clawed back) where a Dispute, refund, or chargeback so requires
"Downsizr Marks" means the Downsizr name, logo, and any other trade marks or branding
"Partner Category Addendum" means category-specific obligations published from time to time (for example, waste-carrier licence requirements for disposal providers)
"Partner Data" means data provided by the Partner about itself, its business, and its offerings
"Platform Commission" means the commission payable to Downsizr on Transactions, as set out in the Main Terms (currently 12% on Direct Purchase, paid by the Partner on top of the purchase price; 8% on Consignment/Auction, deducted from the Owner's proceeds; 10% on Disposal, deducted from the Partner's collection fee – see Main Terms section 6.2 for the full schedule)
"Professional" has the meaning given in the Main Terms – a downsizing-services business using the Services to manage Items on behalf of end clients
"Services" has the meaning given in the Main Terms
"Transaction" has the meaning given in the Main Terms
3.1 Admission to the Partner programme is conditional on you:
(a) being a legally registered business in the United Kingdom or the United States, and remaining so;
(b) providing complete and accurate information on signup, including business registration number (Companies House UK / state registry US), registered name, contact details, category, and address;
(c) submitting evidence of insurance where your category requires it (section 7);
(d) providing any category-specific licences required (section 4);
(e) accepting these Partner Terms by click-wrap acceptance;
(f) completing any Stripe Connect onboarding we require. Stripe Connect onboarding is a condition of receiving any payment through the Services, and certain job types cannot be awarded to you until it is complete (section 9.5)
3.2 We apply minimum objective criteria to admission. Meeting the criteria does not entitle you to admission: we may refuse admission for any lawful reason, and our decision is final
3.3 Admission is not an endorsement. We make no representation to any User that you are qualified, reliable, or suitable for any particular purpose. Users rely on their own due diligence
3.4 You must have, maintain, and operate under at most one Partner account (or Professional account) per business, save with our written agreement
4.1 You will be admitted to one or more Categories listed in the Partner dashboard (for example, "local partner buyer – antiques", "disposal – waste collection", "charity – donation collection", "logistics – domestic courier")
4.2 Certain Categories carry category-specific obligations, including:
| Category | Mandatory requirements |
|---|---|
| Auction houses | Registration in England and Wales or in the US state of operation; insurer for goods in transit; any required auctioneer licence |
| Antique dealers and buyers | Proof of trade-body membership (LAPADA, BADA, ABAA, or equivalent) or two business references |
| Waste / disposal | Environment Agency waste carrier licence (UK); state Department of Environmental Quality licence or equivalent (US). Evidence uploaded and kept current |
| Charities | Registered charity number (Charity Commission for England and Wales; IRS 501(c)(3) letter for US) |
| Firearms or other restricted goods | Firearms dealer certificate or equivalent state licence; compliance with all export-control laws |
| Pharmaceuticals or controlled substances | GPhC, FDA, or state pharmacy board registration |
| Logistics (local couriers) | Valid vehicle insurance; goods-in-transit cover; public liability policy of at least 1,000,000 GBP / 1,000,000 USD |
4.3 Category-specific obligations are operational and may be amended by Partner Category Addendum published on the Services. Amendments take effect 30 days after publication
4.4 You must operate only within the Categories to which you are admitted. Operating outside your admitted Categories is a material breach
5.1 You represent and warrant to Downsizr, on signup and continuously throughout your use of the Services, that:
(a) you are legally constituted and validly existing under the law of your jurisdiction of registration;
(b) you have full power and authority to enter into and perform these Partner Terms;
(c) your performance of these Partner Terms does not breach any other agreement, law, or regulation;
(d) you have all necessary licences, authorisations, registrations, and insurances required for your Category;
(e) all information you supply to Downsizr is true, complete, and not misleading;
(f) you have not been the subject of any regulatory enforcement, disqualification, or restriction relevant to your Category within the last five years;
(g) you will comply with all applicable laws, including consumer law, anti-money-laundering law, export-control law, data-protection law, sanctions regulations, and any industry-specific regulation applicable to your Category;
(h) you will not engage in, or be party to, fraud, bribery, corruption, or anti-competitive conduct in connection with the Services;
(i) you will not discriminate against any User on any legally protected basis
6.1 You must notify Downsizr in writing at legal@downsizr.com within three (3) calendar days of:
(a) any licence, authorisation, or insurance lapsing, being cancelled, restricted, or not renewed;
(b) any investigation, enforcement action, claim, or formal complaint by a regulator, consumer body, trade association, or court;
(c) any insolvency event, including a winding-up petition, administration, CVA, or equivalent in your jurisdiction;
(d) any change in control, substantial shareholding, ultimate beneficial ownership, or directorship;
(e) any breach of these Partner Terms that you become aware of
6.2 Failure to notify as required by section 6.1 is a material breach
6.3 We may require updated evidence of licences, insurance, and registrations at any time on 15 calendar days written notice. You must supply the evidence within that notice period
7.1 Where your Category involves taking possession, collection, or transit of an Item, you must maintain:
(a) Public liability insurance with limit of indemnity of at least 1,000,000 GBP / 1,000,000 USD per claim;
(b) Goods-in-transit insurance proportionate to the highest Item value you are likely to handle (minimum 50,000 GBP / 60,000 USD unless we agree otherwise in writing);
(c) Professional indemnity insurance where your Category involves valuation, advice, or appraisal (minimum 250,000 GBP / 300,000 USD)
7.2 You must provide a copy of the current policy certificate on signup, with the policy expiry date. You must submit a renewed certificate no later than the expiry date of the prior policy
7.3 Additional insured endorsement. Within 30 days of signup (or of first renewal, whichever is earlier), you must procure a policy endorsement naming Q Bend Limited as an additional insured on your public liability policy. You must deliver a copy of the endorsement to us. The typical insurer cost for such an endorsement is nominal
7.4 Failure to maintain insurance as required, or failure to deliver an additional-insured endorsement, is a material breach
8.1 You will perform the Services for Users promptly, professionally, and in accordance with these Partner Terms and applicable law
8.2 Unless otherwise agreed with the Owner or as set out in a Partner Category Addendum, you will:
(a) respond to a quote request within 48 working hours;
(b) confirm collection or dispatch arrangements within 24 working hours of quote acceptance;
(c) complete collection within 21 calendar days of quote acceptance, absent Owner-caused delay;
(d) keep the Owner informed of material status updates via the Services;
(e) not cancel a confirmed quote without reasonable cause or the Owner's agreement
8.3 Direct Purchase payment window. Where an Owner accepts your Direct Purchase quote, you must confirm payment through the Services within 48 hours of acceptance (or such other window as is shown to you at the point of acceptance). If you do not, the acceptance lapses and the Item may be re-offered
8.4 Confirming collection. For Direct Purchase, you must confirm collection or receipt through the Services promptly on taking possession of the Item. Confirmation is the trigger that releases the Owner's payment (section 10). If neither party has confirmed within 7 days of your payment, the held funds are released to the Owner automatically; we will remind you around 2 days beforehand. Where the Owner delivers the Item to you, the Owner may also confirm delivery through the Services once 5 days have passed without your confirmation
8.5 Consignment and auction sale evidence. When you mark a consigned or auctioned Item as sold, you must record the sale price and upload a legible image of the sale receipt through the Services. Receipts are subject to automated review against the recorded sale price, and discrepancies are flagged for manual review before settlement proceeds
8.6 Your service standards must meet those of a competent and experienced provider in your Category in the jurisdiction where you operate
9.1 Quotes you submit via the Services are binding offers to the Owner on the terms stated, conditional only on the Owner's acceptance and any express condition in the quote
9.2 Once the Owner accepts your quote, a binding contract for the Transaction is formed between you and the Owner, subject to these Partner Terms and the Main Terms. Downsizr is not a party to that Transaction, save as set out in section 5.3 of the Main Terms (global carrier logistics)
9.3 You may not make a material change to a quote once accepted without the Owner's written agreement via the Services
9.4 You must not solicit payment or contract terms outside the Services. See section 13 (non-solicitation)
9.5 Provisional quotes (logistics Partners). A logistics Partner who has not yet completed verification may submit a quote (a "provisional quote"). A provisional quote is binding on you at the stated price, but you cannot be awarded the job until you have completed identity and payment verification (Stripe Connect onboarding) and Downsizr has approved you. Acceptance of a provisional quote by an Owner is conditional on that verification and approval
9.6 Verification window. If you do not complete verification and approval within the window stated at the point of acceptance (currently 48 hours) after an Owner accepts your provisional quote, the award lapses, the Owner is refunded, and the job may be re-offered to other Partners
9.7 Confirmation SLA. After a logistics job is awarded to you, you must confirm collection within the window stated at the point of award (currently 48 hours). If you do not, the job may be re-offered to other Partners and the Owner refunded
9.8 Payment at booking. For logistics jobs booked through the Services, the Owner's card is charged when the booking is placed, before the booking is confirmed with you or the carrier. If the booking cannot then be completed, the charge is automatically refunded in full. You have no claim to any amount charged for a booking that was not completed
9.9 Ceiling price. Where the Owner has paid an estimated ceiling price for a logistics job, you are paid your confirmed final price, which must never exceed the ceiling. Any difference between the amount the Owner has paid and your confirmed final price belongs to the Owner, not to you
10.1 Platform Commission. Downsizr receives Platform Commission on each Partner Transaction as set out in the Main Terms
10.2 Payment flow. Payments are processed via Stripe under the Delayed Payout arrangement (section 2). The flow depends on the Transaction type:
(a) Direct Purchase. You are the paying party. When you confirm payment (section 8.3), you are charged the purchase price plus the Platform Commission (currently 12% of the price). Where you provide the collection or shipping yourself, your quoted logistics fee is netted against the purchase price and you additionally pay a logistics commission (currently 10% of that fee). The funds are held by Stripe and released to the Owner's Stripe-connected account when collection is confirmed – by you, by the Owner where these terms allow, or automatically 7 days after payment (section 8.4). You do not receive a payout on a Direct Purchase
(b) Consignment and auction sales. You collect the sale proceeds from the buyer. When you mark the Item sold (section 8.5), you retain your agreed commission from the proceeds and are charged the balance – the sale price less your commission – through the Services. From that balance, the Owner receives the sale price less your commission and less the Platform Commission (currently 8%), released under the Delayed Payout arrangement; Downsizr retains the Platform Commission
(c) Logistics jobs. The Owner's payment is collected at booking and held by Stripe. Your share – the confirmed price less Downsizr's Platform Commission on logistics (currently 10%) – is transferred to your Stripe-connected account after delivery is confirmed and a hold period has elapsed (currently up to 72 hours, depending on the declared value of the shipment)
(d) Disposal jobs. The Owner pays the agreed collection fee. You receive the fee less the Platform Commission on disposal (currently 10%)
10.3 Delayed Payout holds. Funds under the Delayed Payout arrangement are held by Stripe pending the contractual release trigger (collection confirmed, delivery confirmed, or as otherwise specified). You must not treat held funds as received income until release. No release will occur, and a completed release may be reversed, while the related payment is the subject of an open Dispute, refund, or chargeback
10.4 Disputes, chargebacks, and clawback. Disputes on Partner Transactions are handled in accordance with the Dispute Resolution Policy (Part VI of the Main Terms). You should be aware that:
(a) when a Dispute is filed on a Transaction, the related payout is frozen until the Dispute is resolved;
(b) you will normally be asked to respond within 72 working hours of a standard Dispute being filed (longer windows apply to higher-value tracks);
(c) where a Dispute is resolved as a full or partial refund, the refund is executed through the Services, including – where funds have already been released to you – reversal of the transfer to your Stripe-connected account (clawback);
(d) you are responsible for any refund or partial refund determined by an Administrator or by final award, any chargeback arising from your acts or omissions, and any Stripe fees associated with the above
Downsizr may set off unpaid amounts from any payment due to you and may suspend payouts pending resolution of an outstanding Dispute or chargeback
10.5 Deductions. We may deduct from amounts due to you:
(a) Platform Commission;
(b) Stripe fees;
(c) refunds, chargebacks, or sums payable to Users under section 11 indemnities;
(d) amounts owed by you to Downsizr under these Partner Terms
10.6 Limited commercial agency appointment. You appoint Downsizr as your commercial agent for the limited purpose of collecting payment from Owners in respect of your Transactions. Payment received by Downsizr (via Stripe) on your behalf discharges the Owner's debt to you to the extent of the amount received, as if the Owner had paid you directly. This appointment is limited to payment collection, does not make Downsizr a party to the underlying Transaction, and is consistent with the commercial-agent exemption under the Payment Services Regulations 2017
11.1 You indemnify, defend, and hold harmless Downsizr and its officers, directors, employees, agents, successors, and assigns against any and all claims, losses, liabilities, costs, damages, fines, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) your breach of these Partner Terms or any representation, warranty, or covenant;
(b) your acts, omissions, or misconduct in the performance of any Transaction;
(c) any claim by an Owner or other User against Downsizr arising from goods or services supplied by you (including defective goods, non-conforming service, non-delivery, fraud, or breach of consumer law);
(d) any regulatory enforcement or fine arising from your conduct;
(e) your breach of any licensing, insurance, or industry-specific regulation applicable to your Category;
(f) your violation of intellectual-property, sanctions, export-control, or data-protection law;
(g) any misclassification of employment (including HMRC IR35 or US 1099 obligations) in respect of your personnel
11.2 Liability caps.
(a) Your liability under section 11.1(a) for breach of representation, warranty, or covenant is capped at three (3) times the aggregate fees paid by Downsizr to you in the preceding 12 months
(b) Uncapped liability. Your liability is unlimited in respect of:
(i) fraud, wilful misconduct, or gross negligence;
(ii) breach of applicable licensing, insurance, or regulatory requirements (section 11.1(d), (e));
(iii) breach of data-protection law (section 11.1(f)) – to the extent such breach results in regulatory fines;
(iv) breach of anti-bribery or sanctions laws;
(v) any breach causing personal injury or death;
(vi) employment misclassification (section 11.1(g))
11.3 Procedure. If a claim covered by section 11.1 is asserted against Downsizr, we will:
(a) notify you promptly of the claim;
(b) allow you to participate in the defence with counsel of your choosing at your cost;
(c) not settle the claim in a way that imposes a material obligation on you without your prior consent (not unreasonably withheld)
Downsizr retains the right to control the defence, including selection of counsel, where the claim affects Downsizr's reputation or regulatory relationships
12.1 Downsizr may, at any time, on 15 calendar days written notice, request evidence of:
(a) current licences, registrations, and insurances;
(b) compliance with category-specific obligations;
(c) records relating to Transactions completed through the Services (including invoicing, payment records, correspondence with Owners);
(d) compliance with data-protection obligations in respect of User data
12.2 You will respond within the notice period with the requested evidence. If we reasonably consider the evidence inadequate, we may request further information and set a reasonable follow-up deadline
12.3 Downsizr may engage an independent auditor where we have a material concern, at our cost unless the audit finds a material breach attributable to you, in which case you bear the audit cost
12.4 Failure to respond to a reasonable audit request is a material breach
13.1 During the term of these Partner Terms and for a period of twelve (12) months afterwards, you will not (directly or through any affiliate, agent, or representative):
(a) solicit, encourage, or facilitate any Owner with whom you have had Contact via the Services to enter into transactions off-platform that would otherwise have flowed through the Services;
(b) attempt to circumvent the Platform Commission by transacting off-platform following an introduction via the Services;
(c) use any User data obtained via the Services to market your services outside the Services without the User's express consent
13.2 "Contact" for the purpose of section 13.1 means any introduction, message, quote, or Transaction via the Services within the preceding 24 months
13.3 Section 13.1 does not prevent transactions arising from bona fide pre-existing relationships documented in writing before your first Contact via the Services, nor responses to unsolicited direct approaches from Owners who did not locate you via the Services
14.1 This section 14 applies to Partners admitted in the Professional Category
14.2 As a Professional, you may arrange for your end clients (the "Professional's Clients") to register as Owners on the Services and grant you shared access to their Owner accounts, subject to the shared-access provisions of the Main Terms
14.3 The Professional's relationship with its Clients is separate from Downsizr. You are responsible for:
(a) obtaining appropriate authority from each Client to act on their behalf via the Services;
(b) complying with all applicable consumer laws in your own dealings with Clients;
(c) ensuring your Clients understand that they are contracting with Downsizr as a Consumer under the Main Terms, and that nothing the Professional does can waive the Client's consumer statutory rights
14.4 You may not charge a Client a fee for Services that Downsizr does not itself permit you to charge, nor bundle Downsizr Services in a way that is misleading
14.5 Professionals are subject to the same Representations, Continuous Compliance, Insurance, Indemnification, Audit, and Non-Solicit provisions as other Partners. Breach of these provisions in respect of a Professional's Client may constitute a breach both of these Partner Terms and of the Professional's direct obligations to its Client
15.1 You grant Downsizr a non-exclusive, worldwide, royalty-free licence to host, display, modify for display purposes, and promote Partner Data and Content for the purposes of operating and promoting the Services
15.2 You must:
(a) only submit Content you own or have rights to;
(b) ensure all submitted information about your business, Category, service area, and insurance is current and accurate;
(c) not make representations about your services via the Services that you cannot substantiate;
(d) not use Downsizr Marks outside the Services without written permission
15.3 We may edit or remove any Partner Content that breaches these Partner Terms or applicable law
16.1 Termination for convenience. Either party may terminate these Partner Terms on 30 calendar days written notice, without cause, without compensation
16.2 Immediate suspension. Downsizr may suspend your Partner account immediately, with written notice as soon as reasonably practicable afterwards, if:
(a) you materially breach these Partner Terms, the Main Terms, or the Privacy Policy;
(b) your licence, insurance, or registration lapses or is withdrawn;
(c) you are subject to regulatory investigation, fine, or enforcement;
(d) your chargeback rate exceeds 2% over any rolling 90-day period;
(e) your dispute-lost rate exceeds 10% over any rolling 90-day period;
(f) there is evidence of fraud, misconduct, or conduct likely to damage Downsizr's reputation or regulatory relationships;
(g) an insolvency event occurs in respect of you
16.3 Immediate termination. Downsizr may terminate these Partner Terms immediately where suspension under section 16.2 continues unresolved for more than 30 days or where you have committed a breach incapable of remedy
16.4 Effect of termination.
(a) you cease to have access to the Services;
(b) ongoing Transactions are completed where practicable, or resolved per the Dispute Resolution Policy;
(c) Downsizr may hold payouts pending resolution of outstanding Disputes;
(d) provisions expressly or by implication intended to survive termination do so – including sections 5, 10.4-10.6 (set-off and commercial agency), 11 (indemnity), 12 (audit), 13 (non-solicit), 15.1 (Content licence to the extent required for completed Transactions), 17 (confidentiality), 20 (data protection), and section 22 (governing law)
17.1 Information marked or reasonably understood as confidential (including User personal data, commercial terms, Downsizr platform data, and Downsizr's internal processes) must be kept confidential, used only for the purposes of these Partner Terms, and not disclosed to third parties
17.2 Section 17.1 does not apply to information that is public, independently developed, lawfully acquired from a third party without obligation of confidence, or required by law to be disclosed (and only to the extent required)
17.3 Obligations under this section 17 continue for five (5) years after termination
18.1 Downsizr retains all right, title, and interest in the Services and the Downsizr Marks, save for any Partner Data or Content licensed under section 15.1
18.2 You grant Downsizr no IP licence other than that stated in section 15.1. Nothing in these Partner Terms transfers ownership of Downsizr's IP
18.3 You must not use Downsizr Marks outside the Services or in a manner that implies endorsement, save with our written permission
19.1 Subject to section 19.2:
(a) Cap. Downsizr's aggregate liability to the Partner under or in connection with these Partner Terms shall not exceed the greater of (i) the Platform Commission paid to Downsizr by the Partner in the preceding 12 months; or (ii) 5,000 GBP
(b) Excluded losses. Downsizr is not liable for indirect or consequential loss, loss of profits, loss of business, loss of goodwill, or loss of data
19.2 Section 19.1 does not apply to liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded or limited under applicable law
20.1 Each party will comply with applicable data-protection law, including UK GDPR, Data Protection Act 2018, and (as applicable) CCPA/CPRA, in respect of personal data handled in connection with the Services
20.2 In respect of User personal data that you process in the course of performing a Transaction, you act as a separate controller for the purposes of completing that Transaction. Downsizr is the controller of User personal data collected through the Services. A separate data-processing addendum may be published where required
20.3 You must:
(a) use User personal data only for the purpose of performing the Transaction, or as the User has otherwise expressly agreed;
(b) keep User personal data secure with appropriate technical and organisational measures;
(c) notify Downsizr of any personal-data breach affecting User personal data within 24 hours of becoming aware;
(d) delete User personal data when no longer required for the Transaction (subject to any legitimate retention requirements)
21.1 Neither party is liable for delay or failure in performance caused by events beyond that party's reasonable control, including acts of God, war, terrorism, pandemic, civil unrest, governmental action, telecommunications failure, failure of Stripe or another third-party provider, or industrial dispute
22.1 These Partner Terms are governed by the laws of England and Wales
22.2 The courts of England and Wales have exclusive jurisdiction over any dispute arising from or in connection with these Partner Terms, save that Downsizr may bring proceedings in any jurisdiction to enforce an award, judgment, or intellectual-property rights
22.3 You irrevocably submit to the jurisdiction of the courts of England and Wales for the purposes of section 22.2 and waive any objection based on inconvenient forum or the like
23.1 Notices to Downsizr: legal@downsizr.com, or by post to Q Bend Limited, 71-75 Shelton Street, London WC2H 9JQ
23.2 Notices to the Partner will be sent to the primary email address on your Partner account. It is your responsibility to keep that current
24.1 We may amend these Partner Terms from time to time. Material changes will be notified at least 30 calendar days in advance, by email and by in-Service notice
24.2 If you do not agree to a material change, you may terminate under section 16.1 during the notice period. Continuing to use the Services after the effective date of an amendment constitutes acceptance
25.1 Assignment. You may not assign your rights or obligations under these Partner Terms without our prior written consent. Downsizr may assign in connection with a corporate transaction
25.2 Severability. If a provision of these Partner Terms is held unenforceable, the remaining provisions continue in full force
25.3 Entire agreement. These Partner Terms, together with the Main Terms, the Privacy Policy, and any Partner Category Addendum, constitute the entire agreement between you and Downsizr in respect of your Partner relationship, and supersede any prior agreement on the same subject matter
25.4 Waiver. No failure or delay in exercising a right is a waiver of that right
25.5 Relationship. You and Downsizr are independent parties. No partnership, joint venture, or employment is created, and no agency is created save for the limited payment-collection appointment in section 10.6
25.6 Third-party rights. A person who is not a party to these Partner Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term
25.7 Counterparts. Click-wrap acceptance constitutes execution; no physical counterparts are required
25.8 Language. These Partner Terms are in English. Any translation is for convenience only; the English version prevails
25.9 Introducers and affiliates. An introducer or affiliate who refers a User to the Services may earn a commission from Downsizr's own fees when that User uses the Services. Any such commission is paid by Downsizr out of its own fees, is never charged to the User, and does not affect the pricing of any Service