Terms and policies

Every document that applies when you use Downsizr, and who each one is for

• Terms of service

  For everyone who uses Downsizr. The other documents add to these

• Privacy policy

  For everyone. What personal information we collect, how we use it and your rights

• Buyer terms

  For anyone buying from someone's personal store

• Returns and refunds

  For buyers. When you can return an item and how a refund works

• Store seller terms

  For owners selling from their personal store

• Giftee terms

  For anyone offered an item as a gift

• Partner terms

  For businesses that work with owners through Downsizr – dealers, auction houses, logistics and disposal providers

• Charity donation terms

  For registered charities receiving donated items

• Professional terms

  For businesses managing items on behalf of their own clients